Facilities Maintenance
TOTALIS have the people, resources and experience to compete in complex sectors and challenging locations to deliver innovative facilities management solutions to a wide range of clients.
TOTALIS offers a range of reactive, planned, and compliance maintenance services.
• Our services are available 24 hours a day, 7 days a week, 365 days a year all monitored by our dedicated helpdesk.
• Client requests are logged through our telephone helpline, email account, and customer portals - with users kept updated depending on their unique needs.
• WEB portal client access, Integrated CAFM System, KPI monitoring & reporting.
• Built-in escalation to ensure Client SLA & KPI targets achieved.
• Full understanding of Client sites, systems, and processes.
